Wednesday, August 25, 2010

The scaffolding is down.




....and is stacked neatly in the front yard waiting to be taken away tomorrow. There are only a couple hours work left to do, finish the short upper wall on the east side of the chimney, put the drains back up to the gutters, install the fence and gate and Bob's yer uncle.

Also the roofer guy did not come today, maybe Monday..it was hot today but not as hot as yesterday.

Today at work was our annual mandatory in service on safety, ergonomics, Hipaa, security, lock out tag out, infection control, policies and procedures, and fire safety. After we got to use extinguishers to put out a HUGE fire, we got donuts, popcorn and pizza. One of the videos we watched was "Give him the pickle!".

Nice little bit all about customer service. Remember Ferrel's Ice Cream stores? Mr. Ferrel told several stories about customer service. The one regarding the pickle was about a letter he received from a customer who told him that he always ordered extra pickles until one day the waitress told him they would have to charge him for a side of pickles for 75 cents. That little policy got changed and customers got their pickles. Anyway, Jim went to a Ferrels' once in Sacramento, I believe, he at something huge and might even have gotten "Happy Birthday" sung to him.

I liked his definition of team work; anything a team member does to make another team member look good.

3 comments:

Anonymous said...

Scaffold up, scaffold down ...

Retro Blog said...

Still needs paint and have to wait for roofing to be completed. Whee! At least the mess was less than two weeks, and being at work I missed most of the noise, what little noise I did hear sounded like they were pounding right through the wall. Also, we have left over supplies, nails etc. Never know when you will need to put a nail into something. R

Anonymous said...

Small puppets?